Why has my payment been rejected?
Whenever you make an online payment, an authorisation request is sent to your bank. In most cases, the bank authorises the payment. However, it may refuse in some circumstances, such as unusual card usage or where the payment would exceed a spending cap. Whenever a card is rejected, the payment will also be rejected. You should always contact your bank to find out why authorisation was not given. In a small number of cases, a payment may be rejected due to problems with the authorisation server.