How to exchange a product?
You have up to thirty (30) days from date of purchase to request an exchange. Worn, used, altered, or exchanges sent after 30 days will NOT be accepted.
Exchanged items can be returned for a store credit, a refund is not possible on any exchange purchases.
Store credits are issued in a form of a E-Gift Card.
1) Please visit https://vuarnet-usa.loopreturns.com/ to be re-directed to our return portal.
2) Enter your complete order number (i.e. #1234-V) and your email address (same address used to process your original order) or zip code.
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