My glasses arrived in poor condition. What should I do?

You have 21 days after your date of purchase to return your parcel free of charge and receive a refund. For more information, you can read our complete return policy on vuarnet.com. 

How to request a return or an exchange?

1) Please visit https://vuarnet-usa.loopreturns.com/ to be re-directed to our return portal.
2) Enter your complete order number (i.e. #1234-V) and your email address (same address used to process your original order) or zip code.

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on all orders over $100 within 5 to 7 business days
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Free Returns
within 14 business days
Return Policy
2 year warranty
covers any manufacturing defects.
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